McDonalds coffee and the Liebeck lawsuit
Lis Riba, 2000
Here are some facts about what really happened:
At the trial, it was revealed:
- McDonalds required their coffee kept at 185 degrees Fahrenheit, plus
or minus 5 degrees, significantly higher than other establishments.
[Coffee is usually served at 135 to 140 degrees]
- An expert testified that 180 degree liquids will cause full thickness
burns in 2 to 7 seconds.
- McDonalds knew before this accident that burn hazards exist with
any foods served above 140 degrees.
- McDonalds knew that its coffee would burn drinkers at the temperature
they served it.
- McDonalds research showed that customers consumed coffee immediately
- McDonalds knew of over 700 people burned by its coffee, including many
third-degree burns similar to Ms. Liebeck's.
- McDonalds had received previous requests from consumers and safety
organizations to lower their coffee temperature.
There were many things McDonalds could've done to prevent injuries:
- lowering the holding temperature of their coffee,
- putting warning labels on the cups not to drink immediately,
- redesigning the cups to minimize tipping or prevent drinking in cars
McDonalds knew of the risk and knew scores of injured customers, but
did nothing to mitigate the chance of injury.
Evidence showed that McDonalds served their coffee so hot to save money.
This let them get away with a cheaper grade of coffee and cut down on the
number of free refills they had to give away. McDonalds executives
testified that they thought it would be cheaper to pay claims and worker's
compensation benefits to people burned by their coffee versus making any of these changes.
Even the trial court judge called McDonalds' conduct willful, wanton,
reckless and callous.
On to the situation at hand:
- Stella Liebeck, age 79, was a passenger in the car.
- The car was at a full stop so she could add cream and sugar to her coffee.
[She was not the driver and the car was not moving.]
- The cup tipped and spilled over her lap.
- Within a few seconds, Ms. Liebeck suffered third-degree burns over
6 percent of her body, including her inner thighs, perineum, buttocks,
genitals and groin.
- Ms. Liebeck was hospitalized for 8 days, and required skin grafting and
- Parts of Ms. Liebeck's body were permanently scarred.
- Ms. Liebeck tried to settle with McDonald's for $20,000 to cover her
medical expenses. McDonalds offered her $800. She sought mediation,
but McDonald's refused.
- The jury initially awarded Ms. Liebeck the equivalent of two days
worth of coffee sales for McDonalds as punitive damages.
- The trial judge reduced the verdict to something under $600,000.
McDonalds has since lowered the temperature on their coffee.
Information comes primarily from http://www.lectlaw.com/files/cur78.htm
Other sources I used and/or would recommend on this case are: